MyRyde Taxi observe the privacy laws as set out under the Privacy act 1993

At MyRyde Taxi Service, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information we collect from our customers in New Zealand.

1. Information We Collect:
We collect personal information from customers when they use our taxi services, including: Contact information such as name, address, email address, and phone number. Payment information such as credit card details. Location information when customers use our mobile app to request a taxi. Feedback and reviews provided by customers. Communications between customers and our customer support team.

2. How We Use Information:
We use the personal information we collect for the following purposes: To provide taxi services to our customers, including processing bookings and payments. To communicate with customers about their bookings, updates, and promotions. To improve our services, including analyzing customer feedback and usage patterns. To comply with legal and regulatory requirements.

3. Sharing of Information
We may share personal information with third parties in the following circumstances: With our service providers who assist us in providing taxi services, such as payment processors and IT service providers. With regulatory authorities and law enforcement agencies as required by law. With other companies in the event of a merger, acquisition, or sale of assets.

4. Data Security
We take the security of our customers’ personal information seriously and have implemented appropriate technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction.

5. Data Retention
We will retain customers’ personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights
Customers in New Zealand have certain rights regarding their personal information, including the right to access, correct, or delete their information. To exercise these rights, please contact us using the contact information provided below.

7. Contact Us
If you have any questions or concerns about our Privacy Policy or our practices regarding personal information, please contact us at: MyRyde Taxi Service, 0508 697 433 or 027 491 1978, contactus@myrydetaxi.com. If we do not resolve your complaint to your satisfaction, you are entitled to make a complaint to the New Zealand Office of the Privacy Commissioner.

8. Changes to this Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage customers to review this Privacy Policy periodically for any updates or changes.